Copyright © 2020, Wilson Electronics, LLC. With a signal booster, you’ll be able to fix your mobile hotspot connection problems once and for all, for all your devices and for any cell network. The Vodafone router uses a special protocol (TR-069 if you really want to know) to program the PPPoE username and password when first connected and set up. Yes you could use the HG612 - with some caveats. Troubleshooting a hotspot with no internet isn’t a one-size-fits-all approach, so you’ll likely have to spend some time on each device. I went into a vodafone store but all they could suggest was a new SIM card.

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Right now I'm not rating your service here. I'm pulling my hair out!! Has anyone got any ideas? you should have just told Vodafone that your router is dead and they will send you a free new router that will have the serial number already programmed on the Vodafone system. Once inside, a booster amplifies the cell signal received by the outside antenna and relays it to strategically placed indoor antennas in the troublesome spots more commonly known as dead zones.

You would traditionally use it with another router where you set the WAN/Internet settings to PPPoE and enter the DSL username and password in there. Also so check in your online myvodafone to see if any relevant account bars have been turned on. I would try first doing a full reset on the Voda router - hopefully that will make it configure the DSL user/pass to yours assuming tech support added the serial number properly. I have a HG612 modem at home, could I use this to obtain connection? Can you try your Sim Card in another phone as a process of elimination to rule out the phone or sim card that may be at fault. Generally, a hotspot plan is often an add-on to an existing cell phone or other group plan, so be sure you’ve turned on and activated all the relevant settings before moving forward. Do I have to reset the router, turn it off/on again or anything like that?
Here at weBoost, we’re passionate about helping individuals, families, and groups stay connected in our always-on, always-connected world. Shop weBoost cell phone signal boosters to boost your mobile hotspot connection today so you don’t have to worry about disconnecting again. This definitely looks like you'll need to speak to us on 191 again. If you need anything in the future, please let us know. What type of vehicle do you need to booster? Receive updates and offers by joining our list! I'd try phoning the wombles, most likely they made a typo when entering the serial number into their systems. Keeping the UK connected is our main priority. © 2020 Vodafone Limited. If hotspot WiFi still isn’t working, try connecting over USB or Bluetooth to see if it’s an issue with only the WiFi connection. No bars, tried all dignostics - this also started happening when I upgraded my contract.

Got Correct txt saying cap removed but cannot access internet since. I've sent you a PM with our contact details, once you've filled it in, we'll be in touch as soon as possible. Phone says I have 4g, but I get no internet access. If your mobile hotspot has worked for you in the past, restarting your computer could solve the issue. If all else fails, try removing the connection from your devices and starting again from scratch. If it isn’t, toggle the setting and try again. Pay monthly deals; Pay as you go deals; SIM only deals; iPad and tablets; Mobile Broadband; Home Broadband; VOXI; Vodafone Smart Tech; Vodafone recommends; Deals and offers; Black … It's important to find out if your router can find a network. You likely already know the places — it’s where your calls most frequently drop and where data slows to a crawl. Am I missing something obvious (or not so obvious)? I appear to be having the same problem.

Thanks for getting back to us, I'm glad it's now working. I am having the same issue.

I have exsactly the same problem; I'm on my seventh call to Vodafone, 1hr duration each time. I've phoned 191 and followed their advice - rebooted my phone, reset network settings, reinstalled the APN profile - but still doesn't work. Find out how we're doing this, serial number on the router to allow that router to connect to the network, Re: Vodafone router - no internet connection. Copied successfully. We’re a leader in comprehensive solutions to fix cell connection issues inside any structure. We have found 2 possible solutions to your problem. Hi, yes I did get it sorted but it took around 6 calls and then a 2hr call with a really good technical guy! The reason for the IP change, is that I have another wifi service , on Telstra, and that Modem also used 192.168.0.1 , so to avoid IP number conflict, I changed the IP address of the Vodaphone Pocket wifi. That hasn't helped. While you’re sure to have experienced reliable data speeds in the open air around your home or inside your car, a tell-tale signal issue is that once you step inside your connection slows to a crawl, and dropped calls become commonplace.

This morning it's still the same - no connection, but solid green light. Have you tried turning 4G off in the phones settings to see if that helps. Depending on your specific device or network, you may also need to update your data profile or activate your hotspot with your provider. Weirdly it happened 30mins after I had to phone 191 to make sure I didn't lose my entertainment pack. Yes you can plug the HG612 (in modem/bridged mode) ethernet port 1 to the (under a sticker) WAN port on the Vodafone router - but the Voda router usually still does the PPPoE authentication with the DSL user/pass - which for you could be the stumbling block because on the Voda router you cannot access the PPPoE user/password settings - they are sent using the TR-069 thing I mentioned previously the first time the router sets up.
I've sent you a private message with details on how to contact us, please follow the instructions on the link and we'll be in touch. With a mobile hotspot, you can use your laptop or tablet to edit documents, draft important emails, and do whatever you need to do on a day-to-day basis without relying on a limited WiFi signal. .

How do they run the cityfibre cables to the house? In theory it can be configured to be a very basic router with no-WiFi instead of bridged mode. An Apple Store can run a diagnostic on the iPhone. They also use it to do firmware updates and the and some diagnostics.

Look at http://support.vodafone.co.uk/Setting-up-and-using-your-device/Your-phone-s-settings/38913427/How-do... Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon. I have my vodafone dsl username and password, but can't see anywhere to enter it. I would try a reset of the "working" router first - that may cause it to get setup again. I've got hold of another Vodafone router, but while my devices (laptop, iPhone) "see" it and can connect on wifi / ethernet, the router itself isn't providing an internet connection, even though the green internet light on the top of the router is solid green. Many issues can be resolved with a simple reboot and reset. Vodafone Broadband Router.

Any update? In this section, you will get all you need to get rid of this issue and have a working Internet on your mobile phone. i could be wrong but my understanding it takes a few minutes to update the system with a new number . I can't use the internet connection on my Vodafone Mobile Wi-Fi R218 Windows 10 . Run an ethernet cable from the HG612 to the WAN port on the VF router?

Why do we ask this question? Click it, and the process should walk you through the steps to get your device’s wireless connection working again. Was already pretty annoyed about this whole upgrade process before this.

I know the easiest solution is to get a proper replacement router, though! Simply put, a cell signal booster gives you a workable signal even in deep dead zones in your home or car. That said, there are some commonalities between hotspots and carriers, and certain tricks will help you get your hotspot up and running whether you’re on Android, iOS, Windows, or MacOS. What type of weBoost product are you looking for? Ask our community.