Voice App Experience for each operator is calculated on a scale from 0 to 100.

The major service providers for mobile cellular services in Malaysia are Celcom Axiata Berhad, Digi Telecommunications Sdn Bhd, Maxis Berhad and U Mobile Sdn Bhd. The List of Top 10 Telecoms in Malaysia 1. Therefore, comparisons of the results to past reports should be considered indicative only. We saw fierce competition in this category, with less than 4 points (out of 100) separating all five Malaysian operators. In our first look at the 4G Coverage Experience in Malaysia, Celcom won the award with a score of 8.7 points (on a scale of 0-10).

Maxis and Celcom were almost neck-and-neck for our Latency Experience award. Latency is a gauge of a network's response time — meaning the lower the score, the better. Maxis won both the Download and Upload Speed Experience awards, with our users on its network averaging speeds of 20.4 Mbps for download and 7.7 Mbps for upload.

While you can’t do much about this as a consumer, you could always use secondary mobile network as a backup. The operator sprinted to increase its score by 29%. Opensignal has measured the mobile gaming experience in Malaysia for the first time. - using a model derived from the International Telecommunication Union (ITU)-based approach for quantifying overall voice call quality and a series of calibrated technical parameters. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

That said, the level of 4G access in Malaysia continues to improve — our users saw improvement in 4G Availability across the board. In 3G Download Speed, Maxis and Celcom both scored 4 Mbps and tied for first place; Digi scored 3.5 Mbps for a firm second, followed by U Mobile with 2.9 Mbps experienced by its users, and Unifi was further behind with 1.2 Mbps. Sign up to our newsletter to receive the latest Opensignal reports in your inbox, Mobile Network Experience Report Malaysia April 2020. Maxis won five out of eight of our awards. In our new measure of Games Experience, Maxis, the winner of the national award, won first place in two states and tied for first place in 12 states.

Our users on its network saw the highest improvement of 5.5 points (on a 100-point scale), in the last six months, and this has elevated the operator’s rating from Good (55-65) to Very Good (65-75). Measured in milliseconds, latency refers to the delay users experience as data makes a round trip through the network.

Maxis won our Video Experience award achieving a Very Good rating. It was developed from several years of research looking at the relationship between the technical network parameters and the gaming experience as reported by real mobile users. Maxis became the new winner in Video Experience and also moved from the Good (55-65) to the Very Good (65-75) category by improving its score by 5.5 points since our last report. Opensignal’s Games Experience metric is a measure of how mobile users experience real-time multiplayer mobile gaming on an operator’s network.

Opensignal’s newly released Games Experience metric measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. For details of eSIM in Malaysia, check out this article. A Telco may give you great coverage/network and super fast speeds in one area but it may perform poorly in another area – this applies to all the commercial mobile networks out there.

Through a series of mergers, there were three major mobile phone operators: Celcom , Maxis and Digi as of 2005.